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Case study 01 Local SEO + Google Business Profile 2024

Cambridge Heating and Cooling

Local HVAC company ranking #1 in Google Maps and driving 3× more inbound calls.

3× More inbound calls
#1 Local pack ranking
280% GBP views increase
Client

Cambridge Heating and Cooling

Industry

Home services / HVAC

Location

Ontario, Canada

Services

Local SEO, Google Business Profile

The challenge

A well-run HVAC company with a strong reputation offline and almost no visibility online. The Google Business Profile was unverified and half-filled, the site had one page targeting a dozen towns, and competitors were taking every “furnace repair near me” click in the region.

What we did

We started with the fundamentals: verified and rebuilt the profile with correct categories, service areas, hours and photography, then built a review engine that added fresh, keyword-relevant reviews every week. On the site we split one generic page into nine service-area landing pages, each with genuinely local proof, then cleaned up NAP consistency across 40+ directories.

The outcome

Within five months the company held the #1 position in the local pack for its primary service terms across its core service area. Calls from Google tripled, GBP views rose 280%, and the owner stopped bidding on branded terms because organic was outperforming paid.

Local SEOGoogle Business ProfileCitationsOn-page

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